FAQ

(FAQ) Frequently Asked Questions About XZYKRON

THE XZYKRON ONLINE STORE is an e-commerce store offering quality products through print-on-demand fulfillment. You can contact us a:

Xzykron@pm.me 

(Monday-Friday, 9 AM - 5 PM EST).

-Ordering & Payment

Age requirement: Must be 18+ to order
-Payment: Secure checkout through Shopify with SSL encryption and PCI, DSS compliance using most trusted payment gateways online!
-Account: Not at all required at checkout, but is recommended for proper order tracking and reliable customer support.

-Shipping

Worldwide shipping
Delivery times: US (3-14 days), International (5-25 days)
Expedited shipping available at checkout
International customers: You're responsible for customs duties and taxes

-Returns & Refunds

Return window: 14 days from delivery
How to return: Email xzykron@pm.me for authorization from support team first
Return fees: $5-10 processing fee + 2-5% restocking fee
Refund time: 5-14 business days after inspection
Can't return: Custom items, hygiene products, sale items, gift cards

Damaged/defective items: Contact us within 7+ days - we'll cover all costs when it's our error.

-International Rights

EU customers: 14-day cooling-off period for any reason
UK customers: Protected under Consumer Contracts Regulations
Australian customers: Full rights under Australian Consumer Law

-Before You Contact Support

-Lost package? Report within 14 days of delivery date

-Payment dispute? Contact us first and allow 14 business days to resolve

-Technical issues? We'll fix problems promptly

Your Data is Safe
We comply with GDPR, CCPA, and data protection laws. You can access, modify, or delete your data by contacting us.

-Still have questions? Email xzykron@pm.me - we're here to help!
Last updated: September 10-11, 2025

-ORDER NOW!